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Lesson 6 Common Connectivity Problems
Objective List Common Problems related to Connectivity Hardware

Common Problems related to Connectivity Hardware

Here are some common problems related to **hardware connectivity** in client-server architecture:
  1. Network Latency and Bandwidth Issues
    • Problem: Delays in data transmission caused by insufficient bandwidth or long distances between client and server.
    • Impact: Slower application response times, which degrade user experience.
    • Solution: Upgrade network infrastructure or implement traffic prioritization (QoS).
  2. Network Congestion
    • Problem: Excessive network traffic leads to packet loss, delays, or connection timeouts.
    • Impact: Disrupted communication between clients and the server.
    • Solution: Use load balancers, optimize traffic, and implement proper routing policies.
  3. Hardware Failures
    • Problem: Failures in network equipment (e.g., routers, switches, or NICs) or server hardware.
    • Impact: Total or partial loss of connectivity, resulting in downtime.
    • Solution: Employ redundant hardware setups, regular maintenance, and monitoring tools.
  4. Incompatible Network Configurations
    • Problem: Mismatched network configurations such as incompatible duplex modes, speed settings, or protocols.
    • Impact: Dropped packets, reduced throughput, or unstable connections.
    • Solution: Standardize network settings and ensure compatibility during setup.
  5. Server Overload
    • Problem: Server hardware is insufficient to handle a large number of client requests.
    • Impact: Server crashes or significant slowdowns.
    • Solution: Scale server resources (vertical or horizontal scaling) or implement distributed architectures.
  6. Client Device Limitations
    • Problem: Outdated or underpowered client hardware struggles to maintain a reliable connection.
    • Impact: Poor performance or failure to connect to the server.
    • Solution: Upgrade client devices or optimize client-side applications.
  7. Firewall or Security Device Misconfigurations
    • Problem: Firewalls, intrusion prevention systems, or network security policies block legitimate client-server communications.
    • Impact: Inability to connect or intermittent connectivity issues.
    • Solution: Configure firewalls properly to allow necessary traffic and test connectivity.
  8. Physical Layer Problems
    • Problem: Issues such as damaged cables, loose connections, or poor signal strength in wireless networks.
    • Impact: Packet loss, intermittent connectivity, or complete disconnections.
    • Solution: Regularly inspect and maintain hardware; upgrade to better-quality cables or wireless equipment.
  9. Power Supply Issues
    • Problem: Power outages or unstable power sources affecting network devices or servers.
    • Impact: Temporary or permanent loss of connectivity.
    • Solution: Use UPS (Uninterruptible Power Supply) systems and generators for critical hardware.
  10. DNS or IP Address Configuration Problems
    • Problem: Incorrect IP address settings, DNS issues, or conflicts in network addressing.
    • Impact: Clients fail to locate the server or connect to the wrong one.
    • Solution: Implement DHCP for address management, and monitor DNS server health.
  11. Wireless Interference
    • Problem: Interference from physical objects or other wireless devices affects Wi-Fi-based client-server communications.
    • Impact: Unstable or slow wireless connections.
    • Solution: Optimize Wi-Fi placement, switch to less crowded channels, or upgrade to higher-frequency bands.
  12. Insufficient Redundancy
    • Problem: Lack of backup paths or failover systems when connectivity hardware fails.
    • Impact: Prolonged downtime during hardware failures.
    • Solution: Implement failover systems, redundant cabling, and network interfaces.
  13. Geographical Distance
    • Problem: Physical distance between clients and servers leads to increased latency and packet loss.
    • Impact: Delayed responses and degraded application performance.
    • Solution: Use content delivery networks (CDNs) or edge computing to bring servers closer to clients.
  14. Firmware or Driver Issues
    • Problem: Outdated firmware or drivers in networking hardware cause instability or compatibility issues.
    • Impact: Dropped connections or poor performance.
    • Solution: Regularly update firmware and drivers for all network-related hardware.

By addressing these issues proactively, you can ensure more reliable hardware connectivity and improve the performance of your client-server architecture.
When visiting a site, users may experience a number of problems related to specific hardware factors. The table below lists several possible problems and the hardware that may be responsible for such problems.

Several possible Challenges and causes for Hardware Failure

Hardware related problems Potential Cause
User's computer crashes when accessing website Configuration problem with client machine, or browser plug-ins
User cannot connect to network devices Router, NIC or other network HW/SW not configured correctly
Web Pages download slowly 1) Client machine has too little memory, 2) Modem is too slow for anticipated downloads,3) Server is overworked insufficient bandwidth problem, 4) Possibly noisy lines
User receives a browser error message when accessing a site ( Cannot find URL) 1) Web server is offline 2) Site has moved to another URL, 3) Network at server end is down, 4) Firewall is improperly configured, 5) DNS server is down
Only part of a file arrives 1) Network connection between client and server is intermittent or overloaded, 2) Excessive internet traffic at host server
Video reception is slow or uneven 1) Modem or T1 connection is too slow, 2) Web server is busy, 3) ISP router is busy, 4) User's PC hardware is insufficient to run video smoothly
Web pages on intranet appear quickly but custom reports and forms process very slowly 1) Connection between web server and database server is not configured properly and database server has too many requests at that moment, 2) Possible disk problems on the client's PC

The following section discusses some of the possible causes for some common hardware problems.

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Problems Related To Hardware


Computer Network Defined

A computer network can be defined as "two or more computers connected by some means through which they are capable of sharing information".
There are many types of networks:
  1. (LANs) local area networks,
  2. (WANs) wide area networks,
  3. (MANs) metropolitan area networks: MANs (metropolitan area networks) utilize a variety of hardware for connectivity, including high-speed switches, routers, and fiber optic cables to interconnect multiple LANs across a city or metropolitan area. This infrastructure enables the use of high-bandwidth connections like Ethernet, ATM, and SONET to facilitate communication between businesses, government agencies, and educational institutions within the MAN.
  4. campus area networks (CANs), Ethernet networks,
  5. Token Ring networks,
  6. Fiber Distributed Data Interface (FDDI) networks: Fiber Distributed Data Interface (FDDI) networks utilize fiber optic cables to create a high-speed, token-passing network, often used for backbone or server connectivity due to its reliability and speed. FDDI's hardware connectivity involves dual counter-rotating rings for redundancy, ensuring continuous operation even if a single ring fails.
  7. Asynchronous Transfer Mode (ATM) networks,
  8. Frame Relay networks,
  9. T1 networks,
  10. DS3 networks: DS3 networks, also known as T3 lines, rely on specialized hardware for connectivity, including channel service units (CSUs) and data service units (DSUs) to manage the digital signal and interface with the network. These networks utilize coaxial cables or fiber optic cables to transmit data at high speeds (44.736 Mbps), making them suitable for applications requiring significant bandwidth, such as connecting large businesses or internet service providers.
  11. bridged networks,
  12. routed networks, and
  13. point-to-point networks: Point-to-point networks establish a direct connection between two devices using a single link, simplifying hardware connectivity as it only requires a cable and corresponding interfaces (e.g., Ethernet ports, serial ports) on each device. This setup eliminates the need for complex network infrastructure like switches or routers, making it suitable for applications with dedicated communication needs, such as connecting a computer to a printer or linking two industrial machines.
If you can remember the program Laplink, which allowed you to copy files from one computer to another over a special parallel port cable, you can consider that connection a network as well. It was not very scalable (only two computers) or very fast, but it was a means of sending data from one computer to another via a connection. Connection is an important concept and is what distinguishes a sneaker net, in which information is physically transferred from one computer to another via removable media, from a real network. When you insert a USB drive into a computer, there is no indication that the files came from another computer, since there is no connection. A connection involves a type of addressing or identification of the nodes on the network (even if it is only primary-secondary).
The machines on a network are often connected physically by means of cables. However, wireless networks, which are devoid of obvious physical connections, are connected through the use of radios. Each node on a wireless network has an address. Frames received on the wireless network have a specific source and destination, as with any network. Networks are often distinguished by their reach. LANs, WANs, MANs, and CANs are all examples of network types defined by their areas of coverage. LANs are local to a single building or floor. WANs cover broader areas, and are usually used to connect LANs. WANs can span the globe. MANs are common in areas where technology like Metropolitan Area Ethernet is possible. They typically connect LANs within a given geographical region such as a city or town. A CAN is similar to a MAN, but is limited to a campus (a campus is usually defined as a group of buildings under the control of one entity, such as a college or a single company).
In the next lesson, you will learn about security devices and the problems they may cause.

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