Scope of ebusiness Architect - Quiz Explanation
The coanswers you selected are indicated below, along with text that explains the correct answers.
1.
You have accepted a contract to be the architect for the development of an e-business solution for an established business. Which of the following should you undertake first?
Please select the best answer.
A.
Analyze the customer base and related market research information
B.
Decide on the technical platform the solution will be designed around
C.
Hold a business education session for the executive stakeholders
D.
Analyze the goals that have been established for the e-business solution
E.
Hold a brainstorm session with the development resource
The correct answer is D.
All decisions regarding the design should depend on the purpose and goal for the solution. It is therefore essential that you understand this fully before making any decisions on the design. Although A, B, C, and E are extremely important tasks, they must defer to the purpose and goal for the solution if the design is to achieve its aim. Remember that with no goal defined, no measurement of success is possible.
2.
Which of the following will NOT directly affect the performance of the customer interface in the e-business solution?
Please select the best answer .
A.
Web page file size
B.
Staffing levels in customer support center
C.
Customer transaction volumes
D.
The efficiency of the update process for the Web site database
E.
e-business systems capacity
The correct answer is D.
All the others will have a direct impact on the service level that the customer perceives in real-time.
3.
Who is responsible to the enterprise's nominated executive for the implementation of the e-business solution?
Please select the best answer .
A.
Finance
B.
Systems
C.
Marketing
D.
Operations
E.
None of the above
The correct answer is E.
The architect has this responsibility.
4.
How many customers must use an e-business solution before it can be said to have achieved its purpose?
Please select the best answer .
A.
1-10
B.
11-1000
C.
1001-1 million
D.
1 million +
E.
It is impossible to assign a number of customers as an indicator of a viable e-business.
The correct answer is E.
Without the knowledge of the e-business solution's purpose, you cannot judge what the success criteria are. It is essential that you first establish the purpose of the e-business solution and then define your goals.
Answers A, B, C, and D are incorrect. It is impossible to arbitrarily assign a number of customers as a goal for e-business. This is true even of Internet commerce sites.
In the B2B model, you may address a few select customers, but you will nonetheless measure the success of the solution against the purpose, and not against the actual number of customers involved.